Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • In the Control Panel you can find a detailed Help section featuring a myriad of instructional articles and regularly asked questions. They are contributed by our support team of professional technicians. Just type in your question and our intelligent system will show you the most suitable answer.

  • Top quality support service

  • Tutorial Video Clips

  • If you want to see how an action is accomplished or how a problem is dealt with, rather than just reading about it, take a look at our selection of how–to video tutorials. They cover various different topics and will help you swiftly learn how to work with our Control Panel.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a round–the–clock help desk support service with a 1–hour ticket response guarantee. Our team of experienced support engineers will be available to you to attend to all the questions that you might have. During off–peak times, a response will be offered in even less than 20 minutes.