Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering quality support on–time is our top priority, so we backup each Linux cloud web hosting packages plan with a one hour ticket resolution warranty. Once you submit a ticket or post an email, our client customer assistance staff will do their best to generate the most adequate answer to your issue and to offer you advice in due time.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us at any time needed. Our crew of qualified professionals is going to be on–line for you 24x7x365 to answer to all your problems and to address any matter you might have. You also can open a help support ticket from your Control Panel or drop an email message any moment. Furthermore, on business days, you can easily give us a call or use the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel includes an extensive know–how base which is included in all parts. In each part, you will find a Help control key which will load for you a variety of step–by–step guides on how to employ a selected function or perform a specific action. In addition, we have crafted tutorial online videos to help you get a better idea of the Control Panel’s interface.