Phone Support in Cloud Web Hosting
Because we have live phone support 14 hours a day, you'll be able to call us and speak with our customer support representatives to learn more about any of the Linux cloud web hosting packages that we provide and make sure that our servers meet the system requirements for your web sites before you purchase anything. For your benefit, we have telephone numbers on three continents and you are able to call the one closer to you - in the U.S.A., the United Kingdom or Australia. In case you are already a customer, you will be able to call us about general and billing matters, and even about some tech ones. In case the trouble is strictly technical or it can take longer time to analyze, you'll have to go through our ticketing system, which will enable both you and our technical support team to monitor the information provided by both sides.
Phone Support in Semi-dedicated Hosting
With 14 hours-a-day phone support, you can be certain that there will always be somebody to assist you when you have any questions about the semi-dedicated server packages that we offer. Whether you would like to know more about our packages, you have some billing issue or some general problem, you can call us. Though some more technical issues may require a ticket so as to give time to our technical support crew to investigate, we can assist you with various technical questions on the phone as well, saving you time and efforts. As we have data centers on three different continents - in the U.S.A., the United Kingdom and Australia, we have local phone lines in all of these countries as well. If you are in another country, we have a global number where you will be able to contact us.